In case you have never signed up for a hosting account or you have switched companies and the new one uses a Control Panel tool that you have not seen so far, you may get perplexed about how to carry out a particular task in your account or on your computer. That’s the reason why, many hosting providers have compiled a knowledge base, which includes the most frequent inquiries and problems connected with the particular platform they use, rather than including only generic details. This sort of knowledge base will enable you to find the required info swiftly and easily, so you will not have to spend plenty of time and effort on matters that might require something as simple as clicking on a button or checking off a check box. Thus, not only can you get things done, but you can also become aware of a ton of new and valuable facts, both about the way you can administer your account and about the way the hosting service functions as a whole.
Extensive Online Documentation in Cloud Hosting
If you’ve ordered your first cloud hosting package from our company or have transferred your website over to us, you will become accustomed to our services and our in-house created Hepsia Control Panel before you know it thanks to the fact that we have prepared an elaborate knowledge base where you can find all the information that you may ever need – both general info in regard to the web hosting service as a whole and more specific info about the different features that you can make use of and the obstacles that you might encounter. The articles are available in two locations. The complete article list can be accessed via the Control Panel’s Help section. You can access articles that are dedicated to the different features in each Control Panel section as well. You can get to know how to accomplish just about everything, from enabling an .htaccess file to administering a mailing list, and all the articles include detailed guidelines, so you won’t ever become lost because of an unclear text. Naturally, in case you face a more specific problem and you can’t find a solution in our knowledge base, you can contact our client service team 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers feature an elaborate online article library where you can find any information that you might require about our hosting services or about the Hepsia Control Panel that we are using. We have compiled it on the basis of the feedback that we have received from our customers throughout the years and, hence, our articles cover particular issues that you might encounter and suggest the quickest way to correct them, for instance getting an HTTP 500 error message or not being able to send e-mail messages from your desktop computer although you have the right SMTP settings. The articles are available in every section of the Control Panel and you can browse them whenever you like. They can help you heighten your knowledge not only about our platform, but also about the web hosting realm as a whole, as they feature elaborate guidelines and general information such as what file access permissions or cron jobs are.